Invalid state

Question

Lately, when I click on the link on a cache page (on my iPhone), it always asks for authentication. After I go through all the steps to reauthenticate, it gives me a blank screen with a tiny font saying Invalid state. This didn't used to happen.

Answer 1

I would suggest testing these things:

• Clear cookies in you browser (https://support.apple.com/en-us/105082)
• Did you click the link from an app? Try visiting it directly in your browser instead.
• Did you click the link in the browser? Try visiting it from an app instead.
• Do you have the same issue if you try a different device?

Testing like this would help you figure out were things are going wrong. As you've managed to write in the forums it seems like the issue should be with your phone and not with your account.