My Found Count Includes Archived Logs

Question

Owing to a mess up while using GSAK, I managed to accidentally log two finds on one of my own caches (which was already archived itself). I deleted (archived) both "Found" logs on gc.com and a little while later, my Found Count there came good again.

However, ever since, it has bee WRONG here on Project-gc.com. It shows TWO MORE finds on ONE MORE geocache than is correct.

I can only assume that the API includes archived found logs in its output - is there a way for Project-gc to suppress these (which are clearly not wanted)?

Thanks.

Answer 1

It is more likely that it just hasn't noticed the change on the archived logs as it doesn't update archived log information very often. The fix should be to use the 'self-support' option on the 'support' popup (when you press the support button) to tell project-gc to update your finds.

Comments

Thanks, I had actually just been to the Self Support section and done that before your message arrived (I wasn't aware of it before as I've not poked about with that bit).

Anyway, we'll see what happens. It had been wrong for a couple of weeks, so I was assuming it would have worked itself out by now...

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The FAQ says that unarchived cant take 30 days to update and archived 90 days.
http://project-gc.com/Home/FAQ#552906412
I have no idea if the numbers are up to date

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Thanks for the info.
Looks like my manual request to reset via the self support worked - my count here is now sync'd with gc.com (apart from the 10 lab cache finds, but I know that's not going to come good). :-)